Dentrix Mastery Tracks™ allows dental professionals to test how well they understand and can use Dentrix. Read on to find out about Lisa Dunlap, a Registered Dental Hygienist who has completed all eight Mastery Tracks tests and earned all four specialist certificates.
Where do you work?
I currently practice at Branchburg Dental in Branchburg, NJ.
What is your title?
Registered Dental Hygienist
What are some of the duties you’re responsible for within your practice?
I have quite a range of responsibilities in my office. I provide services to my patients such as cleanings and non-surgical periodontal therapy. I am also responsible for my appointments beginning to end, including updating medical histories, obtaining necessary X-rays and scheduling next appointments.
How long have you worked with Dentrix?
I have worked with Dentrix for over 14 years.
Which certificates have you earned?
Dentrix Clinical Specialist, Dentrix Front Office Specialist, Dentrix Financial Specialist and Dentrix Practice Analysis Specialist.
What got you interested in Mastery Tracks?
A Dentrix trainer working with our office suggested I take the tests to measure how well I know the software and to give me information on areas I need to improve.
How has participating in Mastery Tracks helped you use Dentrix?
I have learned so much while going through the Dentrix Mastery Tracks program. I feel like I can better assist my patients and work better with our front desk to make our office run as smooth as possible.
How has becoming a Dentrix specialist improved your career?
I have just completed the whole set of tests, and can’t wait to share my new knowledge with my dental team. Testing myself this way has opened possibilities for adding new and interesting ways for me to contribute to the dental profession.
What is your favorite Dentrix tip or trick?
I don't have one favorite; I love it all. The program is so easy to use. I suppose if I had to pick one thing, being a hygienist and responsible for making sure all my patients have future appointments, I would pick the Continuing Care module. I love that I can generate a list of currently due, overdue and way overdue patients and that I can filter the list by provider or care type.
Is your team ready for your success? Visit Dentrix.com/Mastery and start using Dentrix Mastery Tracks to give your team the tools they need to measure and improve their Dentrix skills.