On-the-Go Appointment Management


For the last few years, the best tool for managing appointments outside of the dental office has been eCentral Appointment Manager. With it, team members working remotely could view the Dentrix Appointment Book, confirm patient appointments, update insurance eligibility and perform other tasks to prepare for upcoming appointments from any computer with Internet access.

While Appointment Manager remains as convenient today as it was when it released three years ago, a new tool provides some of the same features in a more mobile fashion. Dentrix Mobile now incorporates some eCentral functionality to give iPad and Xoom users “on-the-go” tools for managing appointments.

Appointment Confirmation – With the latest Dentrix Mobile enhancement, team members that manage patient confirmation outside of the office can mark appointments as confirmed using an iPad or Xoom tablet. The confirmation is automatically updated in the Dentrix Appointment Book, eliminating the need to change the status when in the office or use a stationary computer outside of the office.

Insurance Eligibility Updates – The latest update also allows users to change the status of a patient’s insurance eligibility, which is automatically updated in Dentrix, or initiate an eligibility verification update. The results of the eligibility verification are updated in Dentrix and easily accessed from the Appointment Book or Family File. This enables the team to stay better prepared for the appointment and reduce the number of eligibility phone calls on the day of the appointment.

The need to interact with patients and perform certain tasks outside of the office continues to increase, and Dentrix Mobile and eCentral continue to evolve to meet that need. Learn more about this powerful combination at www.dentrix.com/mobile or by calling 1-800-DENTRIX.



Author: Damon Graves
Published: 01/24/2012
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