Attention QuickBill Customers Using Windows XP

Important Notice: As of March 1st, dental practices attempting to use QuickBill to submit electronic billing statements will no longer be able to do so from computers using Windows XP or Windows Server 2003 operating systems.

What does this mean to you?

We are upgrading our QuickBill software to improve our security standards. The upgrade will utilize the most recent security protocol available to allow computers to establish a connection with one another which is designed to help protect data that is passed back and forth via the internet. The protocol is called Transport Layer Security (TLS) 1.2.

As you may be aware, Microsoft discontinued support for the Windows XP operating system as of April 8, 2014. Microsoft also ended support for Windows Server 2003 on July 14, 2015. Windows XP and Windows Server 2003 are not compatible with TLS 1.2.

This QuickBill upgrade, which will take place on March 1st, will result in QuickBill no longer being compatible with Microsoft Windows XP and Windows Server 2003 operating systems. Microsoft also recently ended support for any version of Internet Explorer less than 11. This means that in order for you to continue to use QuickBill, you will have to use a supported version of Internet Explorer since Internet Explorer versions less than 11 do not work on XP or Server 2003.

What happens if you don’t make a change by March 1, 2016?

After March 1, practices using Window XP or Windows Server 2003 will receive an error message indicating that they will no longer be able to submit electronic billing statements.

Call Today

We want to offer our assistance. Please call 1-800-734-5561 now to speak to a support representative. Thank you very much.



Author: Bruce Herbert
Published: 02/29/2016
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