Dentrix Mastery Tracks™ allows dental professionals to test how well they understand and can use Dentrix. Read on to find out about Teressa Keith, a Practice Manager/Administrator and registered dental assistant who has completed all 8 Mastery Tracks tests and earned all 4 specialist certificates.
Dr. Debra Duffy, Pediatric Dentistry, in Flower Mound, Texas
Practice Manager/Administrator. I am also a registered dental assistant with my coronal polishing and sealant certification, so I can assist as needed in the clinical area as well.
I am responsible for the general day to day functions and flow of the practice. I oversee all aspects of the business office and the clinical area and I am the HIPAA officer. I hire and train new employees. I typically enter the insurance payments, run reports, and monitor the business both daily and monthly. I handle all the set up within Dentrix, from the custom toolbar to the clinical note template set up.
I have been working with Dr. Duffy for 22 years.
Dr. Duffy and I went to a seminar that Cathy Jameson held in September of 1996 and have had Dentrix since then.
I received a publication from Dentrix about the Mastery Tracks and I immediately wanted to challenge myself to see if I was a “Dentrix Master.”. I just went for it, and once I started I just kept going until I finished them all.
I learned some things in Dentrix that I did not know about and that we had not used or implemented here. That is helping us get more out of Dentrix now.
It has made me feel more confident about my knowledge and capabilities within Dentrix.
I love a lot about Dentrix and, to be honest, I am not sure how I would function daily without the opportunity to use this software in our office. I would say, I love the “F2” key to pull up a patient,. I use it all the time and I wish the appointment book could have it. I also love to generate and run a variety of reports, and I am always trying to figure out a new one to come up with.