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Patient Lifecycle
eCentral the electronic services center
Patient Lifecycle

  Acquisition
Acquire referrals and attract new patients to your practice.
  • Practice Web Site An eCentral Web site is a great way to attract new patients.
  • Patient Referrals Satisfied patients are a valuable tool for referring new patients to your practice.
  • Provider Referrals eCentral automatically collects referrals sent to your practice from other providers.
  Conversion
Convert scheduled patients into reliable office visits to reach appointment optimization.
  • Appointment Scheduling Patients can schedule and view previously scheduled appointments right from your Web site.
  • Appointment Reminders Automatically send email, text message and printed postcard appointment reminders to reduce missed appointments.
  Penetration
Improve treatment plan acceptance by more effectively managing patient insurance and financing.
  • Insurance Check insurance eligibility quickly and easily in real-time or perform automatic batch eligibility uploads prior to appointments.
  • Claim Status Get up–to–date claim status information with the click of a button.
  • Financing With several financing plans available, your patients can get the procedures they need, when they need them.
  Retention
Improve the patient experience and develop stronger patient relationships to create a more loyal customer base.
  • Account Access Your practice is accessible 24-hours a day for your patients to view treatment plans, appointments and account balances.
  • Satisfaction Surveys Knowing what your patients think of your practice is critical to making improvements that create loyalty.
  • Patient Education Patients will appreciate the comfort that comes with a better understanding of dental health.
  Reactivation
Engage your existing customer base to increase continuing care appointments.
  • Continuing Care Reminders eCentral automatically sends your patients email and printed postcard check-up reminders.
  • Appointment Scheduling Patients can request check-ups right from your Web site.


Sullivan Schein   Henry Schein Dental