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Deleting insurance claim remarks

You can set up a library of custom notes in Dentrix. These notes serve as templates that you can draw from. You can use the text of any note without changing it or customize it as needed, depending on the situation for which you are adding a note.

Insurance claim remarks describe any unusual procedures or services that you may have performed and provide clarification for your patients' insurance providers. You can also add or edit insurance claim remarks.

To delete an insurance claim remark

1.   In the Maintenance menu in the Office Manager, point to Practice Setup > Custom Notes, and then click Claim Remarks Setup.

The Custom Claim Remarks Setup dialog box appears.

2.   Select the claim remark that you want to delete, and then click Delete.

Dentrix removes the claim remark from the list; however, Dentrix does not remove the claim remark from any remark for unusual services saved with the claim remark already attached to it.