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Viewing appointment alerts

Appointments that appear in the Appointment Book may include alert icons in the upper-right corner of the appointment, as shown in this example:

Clicking the alert icon provides more information and options pertaining to the alert. The following list describes the alerts that can appear in an appointment:

 

Lab Case - A blue L icon signifies that a lab case is attached to the appointment. Click the icon to view the lab case information.

Lab Case - A red L icon signifies that a lab case is required but not yet attached to the appointment. Click the icon to open the Lab Case Manager.

 

Patient Alert - The patient has an alert. Click the icon to view the Patient Alert.

 

Appointment Note - The patient's appointment has a note attached to it. Click the icon to view the note. You can also view any patient notes and account notes.

 

Medical Alert - The patient has a medical alert. Click the icon to view the alert.

   

Eligibility - The icon indicates that patient's insurance benefits eligibility have been checked or entered. Click the icon to check the patient’s eligibility. For more information, see Checking insurance eligibility .