Front Office

The Dentrix Front Office Track includes courses and tests that develop your team’s ability create and maintain detailed patient and family records, schedule appointments, manage patient correspondence, and coordinate continuing care.

Which level is right for me?

Essentials

  • I have less than one year of experience with Dentrix.
  • I focus on basic tasks related to patient information and scheduling.

Essentials Information and Resources

Key Topics

  • Patient information and records management
  • Document management

Learning Resources and Test Preparation

Test Information

  • Number of questions = 15
  • Time limit = 25 minutes
  • Passing score = 80%
  • Permitted attempts = 2
  • Waiting period between attempts = 24 hours
  • Price = Included in your Dentrix Customer Service Plan

Key Topics

  • Appointment scheduling
  • Continuing care
  • Office Journal

Learning Resources and Test Preparation

Test Information

  • Number of questions = 17
  • Time limit = 30 minutes
  • Passing score = 76%
  • Permitted attempts = 2
  • Waiting period between attempts = 24 hours
  • Price = Included in your Dentrix Customer Service Plan

Mastery

  • I have more than one year of experience with Dentrix.
  • I work on a wide range of tasks related to patient information, scheduling and continuing care.

Mastery Information and Resources

Key Topics

  • Patient information and records management
  • Document management
  • Forms management
  • Referral management

Learning Resources and Test Preparation

Test Information

  • Number of questions = 55
  • Time limit = 75 minutes
  • Passing score = 81%
  • Permitted attempts = 2
  • Waiting period between attempts = 24 hours
  • Price = $19.95 with your Dentrix Customer Service Plan

Key Topics

  • Schedule setup
  • Appointment scheduling
  • Appointment correspondence
  • Schedule analysis

Learning Resources and Test Preparation

Test Information

  • Number of questions = 52
  • Time limit = 75 minutes
  • Passing score = 86%
  • Permitted attempts = 2
  • Waiting period between attempts = 24 hours
  • Price = $19.95 with your Dentrix Customer Service Plan

Key Topics

  • Continuing care set up and maintenance
  • Continuing care correspondence

Learning Resources and Test Preparation

Test Information

  • Number of questions = 34
  • Time limit = 50 minutes
  • Passing score = 76%
  • Permitted attempts = 2
  • Waiting period between attempts = 24 hours
  • Price = $19.95 with your Dentrix Customer Service Plan
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