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Automated Patient Communication Tools
The eCentral Communication Manager seamlessly integrates with Dentrix to more effectively and efficiently communicate with your patients and other dental professionals. Imagine how much time your staff would save by eliminating the need to mail dental recall cards or call patients to confirm appointments. eCentral takes over this responsibility and provides your practice with worry-free patient appointment reminders and other correspondence.
The eCentral Communication Manager uses popular means of communication to remind patients of appointments or to encourage continuing care visits. eCentral can systematically send text messages, emails and postcards that are configured to your preferences. Once set up, eCentral will help reduce missed appointments and optimize your schedule.
eCentral’s email and postcard reminders are personalized with your practice information and are available in a variety of attractive templates. Plus, email reminders have the added ability of allowing your patient to confirm an appointment that is automatically updated in your appointment book. Postcards, like the automated emails, are great for continuing care reminders or appointment reminders. Best of all, eCentral can usually send postcard reminders for less than mailing them manually.
Appointment Manager
Included with the Communication Manager is eCentral’s Appointment Manager. The Appointment Manager places everything you need to manage a day’s appointments from one Web page that you can access from any computer with an Internet connection. From the Appointment Manager you can view patient contact information, insurance information, eligibility status and more. You can even send an appointment reminder or update eligibility. Some of the functionality of the Appointment Manager requires enrollment for the Insurance Manager and Web Site Manager.
Referrals Made Easy
eCentral’s Communication Manager includes a patient satisfaction survey that is automatically emailed to your patient after an appointment. The survey also gives a satisfied patient the opportunity to refer friends or family members to your practice. eCentral also has professional referral capabilities that allow you to send and receive referrals from other dental professionals.
Unmatched Functionality
You’ll never be in the dark with the eCentral Communication Manager. The online reports give up-to-date information on all your reminders, surveys and referrals. Plus, eCentral gives you the added opportunity to stay in touch with patients using the online electronic newsletter feature. No other communication tool can match eCentral for integration and features. The eCentral Communication Manager will streamline your communications, modernize your processes and improve your professional image.
With eCentral Communication Manager you can…
- Automate dental recall cards
- Automate patient appointment reminders
- Automate patient satisfaction surveys
- Accept patient referrals
- Send and receive provider referrals
- Manage appointments from one page
- Receive free instant software updates
- Contact toll–free, live customer support