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Features
Postcard Reminders
Communication Manager will print and mail postcards automatically and for less than mailing them yourself.
Postcards can be used for recall or for appointment reminders, eliminating time-consuming manual processes.
Email Reminders
Email reminders are growing in popularity as a means to communicate with patients. Email reminders can be used for both continuing care and appointment reminders, and, since sending an email reminder is free, it's a great way to reduce communication expenses. The patient's confirmation of the appointment from the email reminder is automatically updated in your Dentrix Appointment Book.
Text Messages
Communication Manager sends text message reminders to patients with appointments scheduled. Text messages can be distributed on whatever schedule you chose - 1 day before, 8 hours before, etc, you can even include customized messages. Your patients can confirm the appointment via return text, which posts automatically to the Dentrix Appointment Book. Text messages are another terrific way Dentrix Communication Manager delivers timely patient reminders to reduce no-shows and ensure your patient's prompt arrival.
Correspondence Manager
Communication Manager allows you to see exactly what automated communications went to your patients and when. You can even create customized campaigns from the Correspondence Manager.
Satisfaction Surveys
You'll always know opinions of your practice with eCentral's patient satisfaction surveys. Post appointment
satisfaction surveys are sent automatically. Plus, the results are tabulated so you can track the improvement
of the patient experience.
Patient Referrals
Communication Manager automatically prompts your patients for a referral after they have completed a positive satisfaction survey. Patient referrals are an effective and inexpensive way to grow your patient base.
Electronic Newsletters
Keep your patients informed of new services, staff changes, events and more with Communication Manager's electronic newsletter feature. Communication Manager allows you to upload an electronic copy of your newsletter send it to your patients in seconds.
Professional Referrals
Communication Manager makes sending professional referrals faster and easier than ever. You select the provider and the inclusions, eCentral does the rest.
Practice Statistics
The practice statistics feature gives you an at–a–glance view of statistics from all the communications to and from your patients and other providers.