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eSync is an information transfer tool that allows Dentrix to integrate and communicate with eServices and other software. It improves the efficiency of many daily tasks by allowing the real-time transfer of data between workstations, network servers and third-party programs.
eServices that rely on eSync
eEOB (eClaims): Electronic explanation of benefit reporting is imported into Dentrix automatically using eSync.
Electronic Questionnaires (eCentral Website Manager): Completed patient questionnaires submitted from online forms or an in-office kiosk are delivered to the front desk by eSync.
Appointment confirmations (eCentral Communication Manager): Patient appointment confirmations from email, text message or postcard reminders automatically update the Dentrix Appointment Book using eSync.
Insurance eligibility verification (eCentral Insurance Manager): Insurance eligibility information that is delivered to the Dentrix Appointment Book, Patient File and Document Center is imported automatically using eSync.
Credit and debit card transactions (PowerPay and PowerPay LE): All PowerPay 5.0 and PowerPay LE credit and debit card transactions that are processed through Dentrix are done so using eSync.
Address Correction Reporting (QuickBill): Address corrections identified during the QuickBill’s validation process are reported back to the front desk by eSync.
Dentalink: Messages exchanged between workstations by Dentalink are delivered using eSync.
Dentrix Mobile (eCentral): Remote insurance eligibility verifications and appointment confirmations are updated in Dentrix using eSync.