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Instructions for downloading and installing eSync for Dentrix
Disable your anti-virus software
Anti-virus software can cause software installs to failDownload eSync Software
Save the install file on your computer. Note the location of the saved file for
steps 4 and 5.
Important Note: You may
be required to download and install the .NET 3.5 Framework Service Pack 1 if you
don’t already have it. Click here to Download .NET 3.5 SP1 if you’re alerted to
this requirement during the eSync installation process.
Install the eSync Software
Important Note: The eSync
Gateway should be installed on the computer that will handle all eSync communications
and processing that meets the following requirements:
- The computer must maintain constant Internet access.
- The computer must always be running.
- The computer must be capable of handling a high networking and processing load.
You must install the eSync Gateway before any client versions; the first computer
with Internet access on which you install eSync will be the eSync Gateway. It is
recommended that you install the eSync Gateway on the same server as your Dentrix
database - if it meets the above requirements.
You will be prompted to enter your Customer ID and Dentrix Serial Number. Make sure
these are available and correctly entered. Install the eSync Client
Install the client on each workstation that is going to use eSync. You will be prompted
to enter your customer ID and Dentrix Serial Number. Make sure these are available
and correctly entered.
Important Note: Either
the eSync Client or Gateway must be installed on the computer that contains your
Dentrix server.
Enable your anti-virus software
Enable your anti-virus software to continue protecting your system.
Important Note: Following
successful installation of eSync, you will need to open the eSync Settings page
and perform the required setup for each plug–in. Refer to the eSync plug–in
Help guides for instruction.