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Your calls are always welcome

US
1-800-336-8749

Canada
1-800-561-2983

Price:
If you are not currently subscribed to a Dentrix Service Plan, the price is as follows:

     Dentrix As Needed Support: $129.95 per incident.

Before you call Dentrix, we recommend you have certain information available to help the technician with your question.

Please have all this information available, even though it may not be required for each call:

1. Computer Specifications: speed, amount of memory, hard drive size (you may want to tape this information on each monitor for quick reference)
2. If it's a printing question, printer model and printer driver being used (found from the Office Manager menu bar, File|Setup Printer)
3. If you received an error message, have the exact error message and number (Dentrix error messages usually consist of two numbers, such as "4 52")
4. Whether the station you are on is a workstation or the server and/or print server

Customer Support Hours:*

6 am - 6 pm Mon-Thurs
6 am - 5 pm Friday
*All times are Mountain Standard Time

Dentrix is Closed on the following days:

	UNITED STATES HOLIDAYS
January 1 New Year’s Day May 25 Memorial Day July 4 Independence Day September 7 Labor Day November 25 Thanksgiving November 26 Day After Thanksgiving December 24 Christmas Eve December 25 Christmas Day December 31 New Year's Eve

	CANADIAN HOLIDAYS
January 1 New Year’s Day April 10 Good Friday May 18 Victoria Day July 1 Canada Day September 7 Labor Day October 12 Thanksgiving November 11 Remembrance Day December 25 Christmas Day