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Notice: All technical issues with chat and remote assist have been resolved. Thank you for your patience as we worked through these issues.

Click to Chat
Chat online with a member of our Support Team.

Email Us
We welcome your emails. Typical response time is one business day.

Call Us
1-800-336-8749 US
1-800-561-2983 Canada


Customer Support Hours

6:00 a.m. - 6:00 p.m. Mon-Thursday
6:00 a.m. - 5:00 p.m. on Friday. (MST)

If you have a question or comment that does not require immediate assistance, you may email our support team at support@dentrix.com. Typical response time for emailed requests is one business day. We also welcome your telephone calls and chat requests. These types of support work best if you can provide us with details about your situation. We've provided you with some suggestions that should help you prepare.

Customers who choose not to enroll in a Customer Service Plan still have support available at a rate of $129.95 per incident. If you do not currently subscribe to a Customer Service Plan, we invite you to explore the benefits of our support plans and find out why more than 80% of our customers choose to subscribe.

Our Customer Service Representatives make your call their top priority and dedicate their time to ensuring that your call is answered as quickly as possible. Once your call is answered, we will ensure that your call is directed to one of our highly trained Support Specialists to handle your specific needs.