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Contact Support
1-800-DENTRIX
Before you call DENTRIX, we recommend you have certain information
available to help the technician with your question.
Please have all this information available, even though it may
not be required for each call:
- Computer Specifications: speed, amount of memory, hard drive size
(you may want to tape this information on each monitor for quick reference)
- If it's a printing question, printer model and printer driver being
used (found from the Office Manager menu bar, File|Setup Printer)
- If you received an error message, have the exact error message and
number (Dentrix error messages usually consist of two numbers, such
as "4 52")
- Whether the station you are on is a workstation or the server and/or
print server
- Have you tried the general
troubleshooting steps published in this section?
Customer Support Hours:
6 am - 6 pm Mon-Thurs
6 am - 5 pm Friday
All times are Mountain Standard Time
| Dentrix is Closed on the following days: |
| New Year’s Day |
Thanksgiving Day |
| Memorial Day |
Day After Thanksgiving |
| Independence Day |
Christmas Day |
| Labor Day |
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Reach Customer Support:
Call 1-800-DENTRIX or use our e-mail
form for non-urgent questions. |
Price:
If you are not currently subscribed to a Dentrix
Service Plan,
the price is as follows:
Dentrix As Needed Support: $79.95 per incident.
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