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Frequently Asked Questions
Question:
I've noticed that downloads often include an estimated total download time. How is this time estimated?
Answer:
The download time is an estimate, based on an average user downloading the product using a 28.8 modem. Obviously, using a slower or faster modem increases or decreases download time. So does connectivity: whether you are near the Dentrix Download Server or far away.
Question:
What if I want the Practice Assistant Viewer on a CD-ROM? Is such an option available?
Answer:
Yes. The Practice Assistant Viewer is available on CD-ROM for a one-time charge of $9.95. To order, call 1-800-Dentrix and ask for the Practice Assistant Viewer CD-ROM.
Question:
Do I have to have Dentrix installed to use the Practice Assistant Viewer?
Answer:
No. The Practice Assistant Viewer is a stand-alone product that is provided free-of-charge to all those who wish to download it. Dentrix does not need to be installed on your local machine to run the Practice Assistant Viewer.
Note to Dentrix Users: The Practice Assistant Viewer should be installed on non-Dentrix computers only. Do not attempt to install it on computers with Dentrix 8.0. Practice Assistant Viewer is not intended for use with Dentrix 6.8 or earlier.