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Frequently Asked Questions (FAQs)
What version of DENTRIX will be used at the seminar?
What if I'm currently running an older version of DENTRIX?
I have never used DENTRIX before but want to learn. What options do I have?
Do I need to bring anything to the seminar?
Will I have a computer to use?
Is lunch provided?
How do I cancel my registration?
What hotels are close by?
Do I get CE credits?
Is it better to go to a seminar or have in-office training?
What version of DENTRIX will be used at the seminar?
Seminars are always taught with the most current version of DENTRIX. The current seminars will use DENTRIX G4.
What if I'm currently running an older version of DENTRIX?
If your office is using DENTRIX G2 or G3 you may find it helpful to review the G4 feature preview.
If you are using DENTRIX version 11 or earlier, you will find that there have been many major updates to the software, and it is strongly recommended that you view the following free online content before coming to the seminar (at least the topics that will be covered in your class). It will improve your learning experience considerably to be introduced to these new features before the seminar.
I have never used DENTRIX before but want to learn. What options do I have?
We recommend that those who have never used DENTRIX before start with the NEW LEARNER PACK, which comes with a manual and a CD with a limited use version of DENTRIX to install on your computer and practice with. These packs are a new product that will be available starting April 2009 and can be ordered from our sales department by calling 1-800-DENTRIX. The Essentials seminar would be the next step if you wanted to learn even more.
Note: We don't generally recommend that new users start with the Essentials seminar because it was designed for those who have some knowledge of the software already, and the pace is too fast for a brand new user. Additionally, the seminar doesn't include a CD with your own limited use version of DENTRIX to take home and practice with, making it hard to retain everything that you learn.
Do I need to bring anything to the seminar?
We will provide a computer to use, along with a manual/study guide, pen, and highlighter. You may bring other materials for note-taking if you wish.
Will I have a computer to use?
We provide computers with DENTRIX software installed for use at the seminar. There will be 1-2 people at each computer.
Is lunch provided?
Light snacks will be provided for break times, but lunch is not provided. There will be a 1-hour break at lunchtime so participants can go to a local restaurant or eat a lunch they've brought with them.
How do I cancel my registration?
Click here to view our cancellation policy.
What hotels are close by?
We have not designated any particular hotels for seminar participants. To see some options that are close to the seminar location, go to the Dates and Locations page and click on the seminar you wish to attend.
Do I get Continuing Education credits?
Henry Schein is an approved provider of Continuing Education credit classes for the Academy of General Dentistry. If you have provided us with your AGD number, the CE credits for the seminar will be submitted to the AGD by the seminars team on your behalf.
Please note that the rules and regulations for state licensing boards vary from state to state, so check with your licensing board to verify that software classes such as our seminars are an acceptable source of CE credits for your license renewal.
Is it better to go to a seminar or have in-office training?
Both options have their advantages. Seminars allow participants to leave the distractions of the office and focus on what they need to learn. You will also be able to interact with other DENTRIX users and will receive a study guide that you can use as a reference. In-office training allows you to customize the topics you learn and doesn't require travel, but it does generally require that everyone shares the same computer screen so it is harder to see what the instructor is explaining.
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