Dentrix Mastery Tracks
Skills Development for Dentrix Professionals
Front Office
The Dentrix Front Office Track includes courses and tests that develop your team’s ability create and maintain detailed patient and family records, schedule appointments, manage patient correspondence, and coordinate continuing care.
Which level is right for me?
Essentials
- I have less than one year of experience with Dentrix.
- I focus on basic tasks related to patient information and scheduling.
Essentials Information and Resources
Key Topics
- Patient information and records management
- Document management
Learning Resources and Test Preparation
- Patient Information Essentials test blueprint
- Patient Information Essentials online course in the Dentrix Resource Center (Access requires customer service plan)
- Dentrix Essentials training workshop (check availability)
- In-office training with a certified Dentrix trainer
Test Information
- Number of questions = 15
- Time limit = 25 minutes
- Passing score = 80%
- Permitted attempts = 2
- Waiting period between attempts = 24 hours
- Price = Included in your Dentrix Customer Service Plan
Key Topics
- Appointment scheduling
- Continuing care
- Office Journal
Learning Resources and Test Preparation
- Scheduling Essentials test blueprint
- Patient Information Essentials online course in the Dentrix Resource Center (Access requires customer service plan)
- Dentrix Essentials training workshop (check availability)
- In-office training with a certified Dentrix trainer
Test Information
- Number of questions = 17
- Time limit = 30 minutes
- Passing score = 76%
- Permitted attempts = 2
- Waiting period between attempts = 24 hours
- Price = Included in your Dentrix Customer Service Plan
Mastery
- I have more than one year of experience with Dentrix.
- I work on a wide range of tasks related to patient information, scheduling and continuing care.
Mastery Information and Resources
Key Topics
- Patient information and records management
- Document management
- Forms management
- Referral management
Learning Resources and Test Preparation
- Patient Information test blueprint
- Patient Information online course in the Dentrix Resource Center (Access requires customer service plan)
- Patient Information training workshop (check availability)
- In-office training with a certified Dentrix trainer
Test Information
- Number of questions = 55
- Time limit = 75 minutes
- Passing score = 81%
- Permitted attempts = 2
- Waiting period between attempts = 24 hours
- Price = Included in your Dentrix Customer Service Plan
Key Topics
- Schedule setup
- Appointment scheduling
- Appointment correspondence
- Schedule analysis
Learning Resources and Test Preparation
- Scheduling test blueprint
- Scheduling online course in the Dentrix Resource Center (Access requires a customer service plan)
- Scheduling training workshop (check availability)
- In-office training with a certified Dentrix trainer
Test Information
- Number of questions = 52
- Time limit = 75 minutes
- Passing score = 86%
- Permitted attempts = 2
- Waiting period between attempts = 24 hours
- Price = Included in your Dentrix Customer Service Plan
Key Topics
- Continuing care set up and maintenance
- Continuing care correspondence
Learning Resources and Test Preparation
- Continuing Care test blueprint
- Continuing Care online course in the Dentrix Resource Center (Access requires customer service plan)
- Continuing Care Management – Optimize Your Continuing Care System training workshop (check availability)
- In-office training with a certified Dentrix trainer
Test Information
- Number of questions = 34
- Time limit = 50 minutes
- Passing score = 76%
- Permitted attempts = 2
- Waiting period between attempts = 24 hours
- Price = Included in your Dentrix Customer Service Plan
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