Important Payor Notifications

Principal Financial Group (Payor ID 61271) – Member IDs

To ensure the protection of member’s personal information, do not submit claims using their Social Security numbers. Use the member ID located on the member's dental insurance card which typically begins with a "9" and is nine digits long located on the dental insurance card. Claims submitted with a Social Security number or incorrect member ID will be rejected by the payor.

Blue Cross Blue Shield of Alabama (Payor ID CBAL1)

Effective April 2, 2018. Alabama dentists will be required to submit claims electronically to Blue Cross Blue Shield of Alabama.

In addition, Blue Cross Blue Shield of Alabama will discontinue mailing paper remittances for Alabama dentists starting on the April 5, 2018 payroll date. Online remittances are available each Monday prior to the Thursday payroll date.

If you have any questions about these policies, contact Provider eSolutions at 205 220-6899 or

Author: Bruce Herbert, eServices Product Marketing Manager
Published: 01/23/2018
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