Proof in practice
Over 1,300
Payors we work with to streamline eligibility verification and claims processing.
110 million
Dental insurance claims are processed by Henry Schein One each year.
155 million
Beneficiaries who receive clear, upfront eligibility information through Henry Schein One.
What’s Included
Effortless insurance eligibility verification
Eliminate hours spent calling payors and logging into portals with instant eligibility and benefits information for upcoming appointments written directly to coverage tables.
Automatic coding and attachments
Never forget to bill for an x-ray again. Embedded imaging is connected to your claim submission workflow, so every image is accurately coded and automatically added to the correct claim.
Confidence to get paid from the first claim
Send clean claims on the first submission. We validate your claims, flagging required documentation before you send it. Images are auto-coded as they’re taken, so your back office isn’t left guessing.
Claims and attachments for every payor
Easily attach images, charts, and narratives to your claims in the same workflow. We’ll even print and mail claims that can’t be processed electronically for you, at no additional cost.
ERAs expedite payment and reconciliation
Stop waiting weeks to bill the patient. Efficiently manage rejected claims with electronic explanations of benefits (EOBs), or electronic remittance advice (ERAs). Easily pinpoint rejection reasons to correct information and resubmit.
All the data you need, in one place
Monitor submitted claims and access information for claim dispute resolution with a real time dashboard. Eliminate the need to log into third-party systems, download and upload claims, and enter information into multiple systems.
What our customers are saying
HOW CAN WE HELP?
Frequently asked questions
What is the Eligibility & Claims Processing Suite?
This suite combines dental eligibility verification and dental claims processing tools to streamline insurance-related workflows. It helps you verify patient benefits, submit clean claims, and speed up reimbursement—all from within Dentrix.
How does Dentrix eligibility verification work?
Eligibility verification is built directly into the Dentrix workflow. It connects to hundreds of payors to instantly check patient benefits, coverage details, waiting periods, and frequencies—eliminating time-consuming phone calls and portal logins.
Does this suite support real-time eligibility checks?
Yes. It performs electronic dental eligibility checks in real time, automating the return of accurate coverage information directly into your Dentrix coverage tables before the patient visit.
Can I send attachments with my electronic dental claims?
Yes. The suite supports electronic attachments like x-rays, perio charts, and narratives that are automatically included when required—ensuring cleaner claim submissions and fewer delays.
How does this help improve treatment plan acceptance?
By verifying insurance benefits in advance, you can present treatment plans with accurate out-of-pocket estimates. This builds patient confidence and removes cost-related surprises—boosting acceptance rates.
Will this work with the insurance companies I already use?
The Dentrix platform connects with hundreds of major payors nationwide, allowing you to automate dental insurance verification and claims processing for most plans you already accept.
Can this replace our current dental insurance verification software?
Yes. Because eligibility and claims functionality is integrated directly into Dentrix, there’s no need for third-party verification tools or switching between portals—simplifying your workflow and reducing overhead costs.
How does this suite help reduce billing errors?
By pulling verified eligibility data and updating Dentrix automatically, the suite helps prevent coverage mismatches, manual entry errors, and claim rejections that slow down collections.
Dental Insurance, Billing and Collections
Dealing with insurance eligibility and claims, patient billing, and payments is probably you’re least favorite thing to do. It’s also one of the most important. With Dentrix, you can automate the entire process, so you can save loads of time while making your patients and your staff a whole lot happier.