Proof in practice
$86k
Potential private dental practice revenue loss when forced to shut down after a cyber-attack.
207
The average days it takes to identify and fully remediate the effects of a data breach.
50%
Of data breaches that involved compromised employee user credentials.
What’s Included
Dedicated IT expertise
TechCentral IT support is designed to provide responsive and reliable assistance for your dental practice. Whether you have on-premises systems or work in the cloud, our dedicated experts work to maintain and secure your critical hardware and data.
Dependable backup options
Be prepared for unpredictable disaster recovery. With an agile combination of expert IT support and dependable backup solutions, you’ll minimize recovery time and maintain the productivity of your practice.
End-to-end data protection
We combine AI-powered detection technology with 24-hour threat and response monitoring to minimize cybersecurity threats and protect your valuable data from falling into the wrong hands.
AI-powered monitoring
Once unusual behavior is identified, the data from the monitoring system provides an immediate alert to the security operations center.
24-Hour threat response
The security operations center analyzes data in real-time to identify threats, quickly reacting to intrusion by disabling accounts, resetting credentials, and blocking unwanted access.
Analysis & recommendations
We provide regular reporting with analysis and recommendations to take appropriate countermeasures and make improvements to security policies.
What our customers are saying
HOW CAN WE HELP?
Frequently asked questions
What is Adlumin MDR and why is it important for dental practices?
Adlumin Managed Detection and Response (MDR) provides 24/7 monitoring, advanced threat detection, and rapid response to cybersecurity risks. For dental practices, this means continuous protection against ransomware, phishing, and data breaches that could compromise patient data and disrupt operations.
How does this suite protect against ransomware and data breaches?
The suite combines AI-driven threat detection with human oversight to identify suspicious activity before it becomes an attack. It also includes secure data backup and recovery, so even if ransomware strikes, your practice can quickly restore systems and continue treating patients.
Isn’t cybersecurity just for large organizations? Why do small dental practices need MDR?
Cybercriminals often target small healthcare businesses because they assume defenses are weaker. Small dental practices are just as vulnerable—and a single breach could result in HIPAA violations, financial loss, and reputational harm. MDR is designed to scale for both small private offices and multi-location DSOs.
How does Adlumin MDR integrate with my Dentrix environment?
This suite is designed specifically for Dentrix users and provides seamless protection across connected workstations and servers. It secures patient records, billing systems, and imaging data—all critical components of your practice technology.
What kind of threats does MDR protect against?
The system protects against ransomware, phishing attempts, malware, insider threats, and unauthorized access attempts. Combined with continuous monitoring and endpoint protection, it reduces the risk of costly downtime or data loss.
What happens if a threat is detected?
If suspicious activity is found, the Adlumin team responds immediately to contain the threat. Automated tools quarantine compromised systems while cybersecurity experts investigate, ensuring minimal disruption to your practice.
How does backup and recovery help if something goes wrong?
The backup feature provides secure, hybrid backups of patient and practice data. In the event of a hardware failure, ransomware attack, or accidental deletion, you can restore your systems quickly, minimizing downtime and protecting continuity of care.
Is this HIPAA compliant?
Yes. Adlumin MDR and TechCentral’s backup solutions are designed with HIPAA compliance in mind, helping dental practices meet regulatory requirements for securing patient information and maintaining audit trails.
How does this suite give peace of mind to practice owners?
By having enterprise-grade cybersecurity in place, practice owners can focus on patient care instead of worrying about IT vulnerabilities. With 24/7 monitoring, expert support, and fast recovery options, you know your practice and patient data are always protected.
How does this differ from basic antivirus or firewall protection?
Traditional antivirus protection and firewalls only block known threats. MDR goes further by actively monitoring your systems, detecting unusual patterns, and responding in real time. Combined with managed backup, this ensures both prevention and rapid recovery—something basic tools cannot deliver.
Office IT Management & Support
Your practice relies on technology to keep running. Downtime isn’t an option. Dentrix delivers dental-specific IT management, secure infrastructure, and nonstop support to prevent disruptions, protect sensitive data, and keep your office running smoothly.