Dentrix Patient Engage Suite
Connect with patients, fill more openings, and generate more practice revenue with fully integrated communications solutions.
Proof in practice
23%
Reduction in no-show rates with automated appointment reminders*.
77%
Of patients consider online booking essential in choosing a healthcare provider*.
80%
Of consumers prefer text messages over calls or emails for appointment reminders*.
What’s Included
More appointments
Automated appointment reminders boost revenue by keeping chairs full, reminding patients to seek proper care when needed. Patients are more likely to schedule their appointments online, show up, and refer your practice to others.
Faster check-ins
Say goodbye to paper forms and hello to digital intake solutions that you can customize as needed, delivering a more convenient, touchless check-in experience for patients and staff.
Streamlined communications
Engage with patients whenever, wherever with integrated text functionalities that allow you to streamline communications on important tasks, such as answering questions, scheduling, and more.
Acquire new patients
What patients say about your practice matters more than ever. Stay on top of online reviews and satisfaction surveys through automated messages and follow-ups from your dashboard, making it easy for new patients to learn about and choose you.
Deliver innovative marketing
Promote your practice, and educate your patients throughout the year, so your office can build, extend, and protect its reputation.
Run your practice, anywhere
Run your practice without having to be in the office. Receive notifications, manage patient details, and quickly respond to text messages and emails all from our mobile app—anytime, anywhere.
What our customers are saying
HOW CAN WE HELP?
Frequently asked questions
What is the Dentrix Patient Engage Suite and how does it benefit dental practices?
The Patient Engage Suite is a comprehensive patient communication and engagement platform that automates reminders, streamlines check-in, gathers feedback, and enhances every interaction across the patient journey—from scheduling to satisfaction.
How can the Patient Engage Suite help reduce no-shows and missed appointments?
By automating and sending appointment reminders via text, email, and phone, practices can significantly reduce no-shows. Patients can confirm, reschedule, or cancel with ease, keeping the schedule optimized and reducing lost revenue.
Can I send customized messages and marketing campaigns to patients?
Yes. With built-in tools, you can send targeted messages based on appointment type, provider, or patient history. It’s a complete dental marketing and patient experience solution for reactivation, promotions, and educational campaigns.
Does this suite support online scheduling for new and existing patients?
Absolutely. Patient Engage allows 24/7 online scheduling directly from your practice website, text messages, or email campaigns, while you keep control of your schedule using our configuration settings. Real-time integration with Dentrix ensures that all appointments are accurately reflected in the schedule.
What tools does Patient Engage offer to improve the check-in process?
Patients can complete digital forms on any device before their visit, upload ID and insurance cards, and sign consent forms electronically. This paperless intake and check-in process saves staff time and reduces wait times.
How does the Patient Engage Suite support patient satisfaction and reviews?
After appointments, patients are automatically sent satisfaction surveys and review requests. Practices can monitor feedback, respond to reviews, and improve their online reputation with automated dental review management.
Can I manage patient communications from a mobile device or remotely?
Yes. The cloud-based platform gives you mobile access to key tools for scheduling, messaging, feedback, and analytics—ideal for providers and managers who need visibility and control on the go.
How does Patient Engage integrate with Dentrix?
All communications, forms, appointment data, and patient responses flow directly into Dentrix. There’s no need to retype or manually sync, making it a seamless part of your existing workflow.
Will Patient Engage help attract new patients to the practice?
Yes. With features like online scheduling, Google reviews integration, and automated email/text outreach, the suite enhances your visibility and makes it easier for prospective patients to engage and book.
Is training or onboarding support included for my team?
Dentrix Patient Engage includes onboarding support, step-by-step guidance, and optional ongoing training to help your team get the most from each feature and deliver an exceptional patient experience.
Dental Practice Consulting and Staff Training
Dentrix consulting and training can help uncover hidden strengths and opportunities to overcome challenges and grow your practice. Your team will gain the skills and confidence to streamline workflows, improve case acceptance, and deliver care that keeps patients coming back.
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