Frequently Asked Questions

Is there a minimum number of participants for the workshop to hold?

Workshops may be cancelled due to low registration. This decision is made based on the number of registrants 16 calendar days prior to the date of the workshop. In the unlikely event that your workshop is canceled, we will notify you by phone or email and you will not be billed for the workshop. If your participation requires travel, please consult us before making any travel arrangements. To be safe, consider booking travel that is refundable or transferable. Henry Schein Practice Solutions does not reimburse for purchased travel tickets and other incurred expenses in the event of a workshop cancellation.

Do I get Continuing Education credits?

CE credits are awarded for the hands-on workshops only. Please note that not all state licensing boards accept practice management classes like our workshops for state license renewal. Please check with your state board to see if they qualify.

You will receive a certificate of completion at the end of the class that you can submit to state organizations or the Academy of General Dentistry for membership credit. If you have provided us with your AGD number, the CE credits for the workshop will be submitted to the AGD by the workshops team on your behalf.

Henry Schein Practice Solutions is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. HSPS designates this activity for 6 continuing education credits per day of class time. Lecture-style class.

Henry Schein Practice Solutions, Inc. is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by the AGD for Fellowship, Mastership, and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 01/01/2015 to 12/31/2018. Provider ID#: 218910. Lecture-style class.

What version of Dentrix will be used at the workshop?

Workshops are taught in the most current version of Dentrix as of the start of that workshop season.

I have never used Dentrix before but want to learn. What options do I have?

We recommend that those who have never used Dentrix before start with the Dentrix Learning Edition. It includes a DVD with a limited use version of Dentrix that you can install on your computer, and a manual and online tutorials to teach you the basics of the program. The Dentrix Learning Edition sells for about $50 and can be ordered from our sales department by calling 800.336.8749. The Essentials workshop would be the next step if you wanted to learn even more after gaining a general familiarity with the program with the Learning Edition.

Learn more about the Dentrix Learning Edition here.

Do I need to bring anything to the workshop?

We will provide a computer to use, along with a manual, pen, and highlighter. You may bring other materials for note-taking if you wish.

Will I have a computer to use?

Computers will be provided at the workshop facility, and workshop participants will access Dentrix software via a remote training server for hands–on practice during the class. One or two people may be seated at each computer.

Is lunch provided?

Light snacks will be provided for break times, but lunch is not provided. There will be a 1-hour break at lunchtime so participants can go to a local restaurant or eat a lunch they've brought with them.

What hotels are close by?

We have not designated any particular hotels for workshop participants. If you wish to ask the staff at the workshop facility for recommendations, go to the Dates and Locations page and click on the city name where you wish to attend, and the facility’s contact information will be displayed. You may also go to an online hotel booking site and enter the training facility’s address to see what options are nearby.

Is it better to go to a workshop or have in-office training?

Both options have their advantages. Workshops allow participants to leave the distractions of the office and focus on what they need to learn. You will also be able to interact with other Dentrix users and will receive a study guide that you can use as a reference. In-office training allows you to customize the topics you learn and doesn't require travel.

General Workshop Information

Workshops Offered

Special Offer

Register at least 3 weeks early and save $40 per seat. Discount automatically applied when you register.

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