Do you have patients with flexible schedules? Those who are willing to come in sooner than scheduled, or maybe even willing to be rescheduled to accommodate another patient? If so, you're in luck. Dentrix has a special place for this kind of patient, and it's called the Open List.
To move a patient's appointment to the Open List, in the Appointment Information dialog box, set their Schedule Type to OPEN.
This places the patient's appointment on the Open List but does not remove it from the Appointment Book. Patients on the Open List are patients who you know ahead of time have a flexible schedule and could be moved around. When you have a patient who has limited flexibility and you are having a hard time finding an opening for them, check the Open List to see if you can create a space for that patient by moving a more flexible patient.
The Open List is part of the ASAP List. When you open the ASAP List, you can toggle between ASAP and Open.
To reschedule an appointment from the Open List:
For more information on other Appointment Book Lists, see the “Appointment Lists Overview” topic in the Dentrix Help.