When you break a scheduled appointment, it is moved to the Unscheduled List. You can use the Unscheduled List to manage your broken appointments and fill your schedule. To open the Unscheduled List, in the Appointment Book, select Appt Lists | Unscheduled List.
To reschedule an appointment on the Unscheduled List:
You do not actually have to open the Unscheduled List to reschedule an appointment on the list. If you attempt to schedule an appointment for a patient with an appointment on the Unscheduled List, you receive a message prompting you to view the patient’s appointment list.
Clicking No to the message opens a new Appointment Information dialog and allows you to schedule a brand new appointment for the patient, leaving the existing appointment on the Unscheduled List. Clicking Yes to the message opens the Family Appointment List dialog.
To reschedule the unscheduled appointment: