Dentrix LiveChat Features

Convert more web visitors into new patients with 24/7 live chat

Dentrix LiveChat Features

For nearly a decade, large businesses have used live chat to increase web conversions. Now, live chat is affordable for dental practices of any size with features that include:

Live transfer

This real time feature allows us to transfer all chats to your phone line, so you can instantly connect with a potential new patient.


With Dentrix LiveChat’s “text us” option, visitors can reach your practice directly from mobile devices.

Spanish chat

Nuestros operadores altamente capacitados hablan español con fluidez. {Our highly trained operators speak fluent Spanish.}

24/7/365 chat

Our service is operational every hour of every day of the year.

Immediate delivery & text message notifications

Once our operators conduct a chat, information that we capture is immediately delivered to you (and anyone on your distribution list) via email. You can also elect to have Dentrix LiveChat notify you via SMS text message.

Instant callback

This feature will call your phone line as soon as the chat is completed and delivered. You also have the option to only receive certain calls based on selected key terms.

Facebook messenger integration

Dentrix LiveChat live chat can integrate directly with the Facebook messenger feature on your practice’s Facebook page.

Improved conversion rate & ROI

Dentrix LiveChat makes your site dynamic and interactive, so you can double your conversion rate and maximize the return from your web presence.


See the results of live chat and your marketing with easy-to-read analytical reports.

Automated email/text functionality

Let a prospect know that you’ve received their chat inquiry and will contact them soon.

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