Overview

Title: How to Keep Patients Active and Loyal

Duration: 65 minutes

Available On Demand

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Summary

If you’re like many practices, you probably have a lot of patients in your Dentrix database that are marked Active but you haven’t seen them in a few years. How should you manage these patients? Are these patients simply “inactive” or should you archive them? Do you ask yourself, “Why didn’t these patients come back?” These are great questions that we can help you with!

Join us to hear from Dentrix Practice Development Specialists Miranda Reed and Jeri Sorenson-Amato. During this free webinar, you’ll learn about ways to keep your patients active and loyal, including:

  • What is the difference between a “non-patient,” “inactive patient,” and “archived patient”?
  • Interpreting Dentrix reports to help keep patients from falling through the cracks
  • Following up with unscheduled treatment and overdue recare
  • Putting effective systems in place for managing an active patient base

Don’t miss this opportunity to understand the key factors that help keep your patients active and loyal so they return to your practice for years to come.

Speakers

Miranda Reed
Dentrix Practice Development Specialist
Henry Schein One


Miranda Reed is a Henry Schein One Representative and Dentrix Practice Development Specialist with over 23 years of knowledge and work experience in the dental profession. Having held positions ranging from dental assistant to office manager, Miranda has learned to identify deficiencies and concerns in a practice and knows how to offer expert corrective guidance. Her professional experience, combined with 13 years as a certified Dentrix trainer, helps her provide each office with customized coaching and consulting services.


Jeri Sorenson-Amato
Dentrix Practice Development Specialist
Henry Schein One


Jeri Sorenson-Amato is a Henry Schein One Representative and Dentrix Practice Development Specialist. She has over 30 years of experience working in the dental industry, including being a dental assistant, continuing care coordinator, business administrator, software trainer and practice management consultant. She has a passion for Dentrix and what it can do for practices. Jeri has accumulated a wealth of industry and product specific knowledge over the years and brings that experience to her presentations.

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