Reputation Management
Build your online reputation with reviews from satisfied patients
Overview
A strong online reputation is key to retaining existing patients, attracting new patients and staying ahead of the competition. Reputation Management helps you monitor and manage your online reputation by automating satisfaction surveys, online review requests and patient referral requests.
Increase Patient Satisfaction and Loyalty
Requesting feedback shows patients you care about their in-office experience. It also strengthens their loyalty to your practice and their willingness to write online reviews. Now you can automatically send a survey after each appointment. Responses occur in real time, so you can take quick action to address complaints and improve patient satisfaction. You can also track how patients rate your practice over time.
Attract Potential Patients
Potential patients trust online reviews as much as they trust personal recommendations. Based on your surveys, you can send review requests to your satisfied patients. Then, choose where to post their reviews for the greatest marketing impact. Protect your online reputation by ensuring that reviews are written by actual customers.
Grow Your Practice with More Referrals
Send referral requests to your most satisfied patients, based on your satisfaction index. Offer incentives for each referred friend who visits your office.
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