You’ve given the care to your patient and now it’s time to collect the fees for your service. Collecting the money owed as quickly and efficiently as possible is as important as anything you’ll do for the financial health of your practice. What’s known as Revenue Cycle Management (RCM) in the healthcare space is tracking revenue from patients, from their initial appointment or encounter with the service provider to the payment of the final balance.

During this live event, we’ll talk about RCM as a concept then do a deep dive into the insurance portion of the equation. Some of the topics we’ll cover include:

  • Obtaining and using the correct information from your patients
  • The who, what, why, and when of insurance claims and receivable tracking
  • Effective language that you can use immediately to have an impact on your ability to collect receivables


Lois Banta
Founder and CEO, Banta Consulting Group

From terrified dental patient to popular international speaker and dental consultant, Lois has been involved in dentistry for more than 30 years. Through Banta Consulting, Lois provides her expertise to dental practices, both large and small, across the country and internationally. As a well-published author and a highly sought-after speaker, Lois' seminars are a valued resource for every member of the dental team.

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