Free Webinar: Understanding Insurance Eligibility

Making small changes to gain big results

Dentrix has the platform and integrated tools to help you build a seamless experience for your patients.

This webinar addresses Insurance Verification & Eligibility. The right digital tools and best practices make this process significantly more efficient, greatly reducing the time you need to track patient benefits and check insurance eligibility. Following the best practices outlined in this webinar can save you time and help you prevent costly errors. Don’t miss this opportunity to hear from Teresa Duncan, MS, FAADOM, a practice management consultant with more than 25 years of healthcare experience.

During this free, one hour webinar, you will learn about the following strategies of insurance verification and eligibility in the dental office.

  • Being a trusted insurance advisor
  • Avoiding coming insurance verification mistakes
  • Tracking patient benefits
  • Keeping your phone lines open
  • Leveraging your dental software

Don’t miss this opportunity to understand the key factors that will help you to improve insurance verification and eligibility processes to help create the perfect patient experience.


Teresa Duncan
Odyssey Management

Teresa Duncan, MS, FAADOM is Founder and President of Odyssey Management, Inc. Her expertise with insurance management in all stages of the patient journey makes her an excellent resource for dentists who want to improve the quality of their work for both patients and their teams.

With over 20 years of healthcare experience, Teresa speaks on topics such as Insurance Coding, Office Manager Training and Revenue Growth. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guide. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her master’s degree in Healthcare Management.

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