Your 4 to 6 week implementation has been divided into 4 phases to make the transition easier: the Preparation Phase, the Scheduling Phase, the Trial Conversion Phase and the Live Conversion Phase.
In the Preparation Phase you will need to install your software to ensure it is functioning properly. If it is not installed before the Trial Conversion Phase, your implementation can be delayed. During this phase you will also need to read through this guide and work with your Systems Implementation Coordinator in order to understand your implementation process. A better understanding will make the transition less stressful for you and your office.
Once you understand the process, you can enter the Scheduling Phase. Your Coordinator will help you schedule dates for your trial conversion to test your data, training to teach you and your staff how to use Dentrix, and a live conversion to get you up and running with Dentrix.
The Trial Conversion Phase takes place after your implementation is scheduled. It is during this time that we do a trial conversion of the data in your current practice management software to see what will and will not convert over. We also want to make sure we account for any special circumstances there may be with your database. There are several different kinds of trial conversions, please see the Data Services section to understand your options. Once your trial conversion is finished, we will install it into your previously set up Dentrix for you to practice on. Please take this opportunity to review what your data will look like in Dentrix so you are better prepared for the transition. At this time your office will need to get training to learn the Dentrix program before you start using it while seeing patients.
The last phase is the Live Conversion Phase. We will do a live, or final, conversion for the office. This is the conversion you will use permanently. At the time you receive your live conversion back, you will also need to receive more training. The trainer will assist you in setting up the live conversion according to the office’s needs and continue to teach you how to use Dentrix.
These phases and their steps are outlined in greater detail in the “Detailed Steps” section.
Trial Conversion Phase:
Live Conversion Pjase:
The following is an ideal timeline for your implementation.
Please note: From the time you receive your software to your “Go Live” day with Dentrix, there are several scheduled events that will occur, taking from 4 to 6 weeks based on several items: