Your Systems Implementation Coordinator will help you schedule your training by working with you and a local Dentrix Certified trainer to find the time that works best for both of you. Our trainers are all experts on using the software. All of them have worked or are currently working in a dental office using the software on a regular basis and can help provide insight and advice during the initial training to help you fully understand and utilize the features available. You can be confident that your trainer has had years of experience using the software, has completed a rigorous certification process, and receives continual training to keep their skills up to date.
Our trainers will help your office during the implementation process by conducting your training and setup as well as teaching you how to use the essential elements of the Dentrix software. You may also use your training hours to have your trainer assist you with data entry. How you use your trainer’s time will be based on your office’s needs and preferences.
Because trainers book out in advance, your training may be scheduled anywhere from 3 to 6 weeks out from when you received your software.
Previous experience has shown that the purchase of 24 hours of training is preferable except for very large offices which may need more than 24 hours. This time can be one of the most valuable aspects of your software implementation.
If you choose to have less than 24 hours of training, please see the At-A-Glance training guide to decide what aspects you want to be trained on and what aspects you want to learn on your own since less than 24 hours of training may not be enough to cover all features of the program.
We recommend that your office receive 12 hours of training before your live conversion and the rest of the hours once you have your live conversion installed in your system. Each training session must be a minimum of 4 hours at a time. Once your training dates are set, your final data conversion will be scheduled to ensure that your data is converted and ready to be used when your office is ready to go live on the Dentrix software.